Bridging the digital divide in Türkiye: Strategic management perspectives on ICT adoption (2004–2023)

Abstract

Drawing on official TÜİK (Turkish Statistical Institute) data on household internet access, this study explores the evolution of Türkiye’s digital divide from 2004 to 2023. Trends in access inequality across regions and income groups were investigated using R's descriptive statistics, regression, and time-series analysis tools. The results show that although digital access has steadily improved, there are still enduring differences between households in urban and rural areas and between socioeconomic levels. Overall progress has been aided by national strategies, but obstacles still affect marginalized groups. By providing empirical data on digital inclusion and its role in sustainable socioeconomic development in Türkiye, this study adds to the body of knowledge on management and strategy.