The relationship of information management and organizational agility: an application on the banking sector

Abstract

The purpose of this research is to examine the relationship between information technology capability and organizational agility on the banking sector, which needs to adapt to environmental changes in the fastest way. The descriptive method was adopted in the research. The population of this research is all banking sector employees. A total of 170 banking sector employees participated in the research. Within the scope of the research, Organizational Agility Scale developed by Sharifi and Zhang (1999) and Knowledge Management Performance scale, which was brought to the literature by Lee, Lee and Kang (2004) but redeveloped by Çetinkaya (2011), were used. The obtained data were analyzed via SPSS. According to the analysis results, the dimension with the highest average among the sub-dimensions of the organizational agility scale was the “competency” dimension. “Responsiveness” is the sub-dimension with the lowest average. In the knowledge management scale, the sub-dimension with the highest average is “knowledge production”; the sub-dimension with the lowest average was “information sharing”. The results of the regression analysis showed that the "knowledge sharing" sub-dimension of the knowledge management scale was over the "flexibility" sub-dimension and the "competency" sub-dimension of the organizational agility scale; on the “speed” sub-dimension of the organizational agility scale of the “information gathering” sub-dimension of the knowledge management scale and; Finally, the "knowledge production" sub-dimension has a statistically significant and positive effect on the organizational agility scale's "response" sub-dimension.